OUR RELIABILITY IS OUR STRENGTH
RWE Power AG’s Refining business encompasses the Rheinbraun Brennstoff GmbH retail business and our production arm RV Rheinbraun Handel und Dienstleistungen GmbH. We produce and market around five million tonnes of our own refined products every year, and deliver to around 3,500 business customers at 15,000 locations.
We develop bespoke solutions for our customers to ensure secure supplies of energy and steam and of process carbons used in environmental protection. We can offer our customers a highly secure supply with our three production facilities at Frechen, Hürth-Berrenrath and Bergheim-Niederaussem, a sustainable and low-cost raw material obtainable on our doorstep and seamless logistics by ship, road or rail. We are constantly developing and are continuing to invest in our future. Our great strength is our reliability – our customers can depend on it.
THE BEST OF BOTH WORLDS
As an experienced specialist with a high level of technological and procedural expertise, we offer both industrial and private customers a range of products and services tailored to the needs of the market. The Refining business combines the best of both worlds, bringing together the solution-focused approach and customer proximity of an SME with the capacity and independence of a large corporation.
The Refining business specialises in the production and marketing of solid fuels. It is also developing new applications and preparing them for market – especially in the chemical use of raw materials – to open up new business areas for Rhenish lignite.
The Refining business stands out thanks to its commitment to quality, the transparency of its operations, and its keenly-felt corporate responsibility. Our quality management system meets DIN EN ISO 9001:2015 standards. Our energy management system is accredited to EN ISO 50001, and our environmental management system is accredited to EN ISO 14001. Our production sites are also certified by the BG RCI [German Social Accident Insurance Institution for the Raw Materials and Chemical Industry] for occupational health and safety.
A LONG TRACK RECORD OF CUSTOMER SATISFACTION
We are a reliable company trusted by our customers. And don’t just take our word for it: 94 per cent of our customers say they are happy with us as a supplier. Close, long-term business relationships are our hallmark. 90 per cent of our customers have been relying on our dependable supply solutions for more than five years.
As part of a customer survey carried out in 2017, 94 per cent of those surveyed agreed with the statements below:
1 We are satisfied with Rheinbraun Brennstoff GmbH overall.
2 We see Rheinbraun Brennstoff GmbH as a long-term, reliable partner for the future.
AN ATTRACTIVE EMPLOYER AND A STRONG PARTNER IN OUR COMMUNITY
We have been a pillar of the Rhenish lignite mining region for decades. This means we have a strong connection with our community, and we are committed to doing our bit for the region and its residents.
Our company combines the pragmatism of an SME with the professionalism and security that comes with being part of a bigger parent company. We, as a reliable, socially responsible employer, offer our 1,500 staff long-term employment, along with all the remuneration and other benefits that come with it. We offer varied work at every stage of the value chain, with a wide range of challenges across the different areas of our business. We stand out thanks to our highly supportive working environment that offers outstanding opportunities for personal development.
We are one of the largest employers of apprentices in our region, offering our 40 or so apprentices in a range of roles excellent prospects for full-time employment.