Privacy policy

Data Protection Information

Thank you for your interest in our company. Your privacy is important to us and you should always feel safe and comfortable when visiting our website. That is why we have put both technical and organizational measures in place to ensure we observe the relevant legislation at all times. This document describes the information we may collect, how we handle it and how you can exercise your rights.

I. Controller and data protection officer

Rheinbraun Brennstoff GmbH
Ludwigstraße
50226 Frechen

T +49 (0) 2234 109 - 25020
F +49 (0) 2234 109 - 1431
info@rheinbraun-brennstoff.de

You can reach our data protection officer at:

RWE Aktiengesellschaft
Data Protection Officer
RWE Platz 6
45141 Essen

E-mail to dataprotection@rwe.com

II. Provision of the website and logfiles

In the following, we will inform you how we process your personal data in connection with the provision of the website and creation of log files.

 

1. Which of your personal data do we process?

 

Each time you access our website, our system automatically collects data and information from the operating system of the accessing device. In addition to non-personal data (e. g. the domain name of the website which you came from; the websites from our offering you have visited; the names of the files accessed; the date and time of an access; the name of your internet service provider; as well as, if applicable, the operating system and browser version of your device; host name of the accessing device; language settings), your IP address is processed in the process.

 

2. What are the sources of the data?

 

The data is collected from you by being automatically transmitted by your computer to our system.

 

3. What do we process your data for (purpose of processing) and on what legal basis?

 

The data is initially collected to be able to provide the website in technical terms. In this case, the legal basis is our legitimate interest. In addition, we store the data - in pseudonymized form in log files - for security purposes, in particular to detect and counteract attacks on our website, for statistical purposes and to optimize our internet presence. In these cases, the processing is based on our legitimate interest to ensure the purposes stated above.

 

4. Who will your data be passed on to?

 

We use external service providers who also receive personal data in certain cases as part of their task performance. In these cases, we ensure that your personal data is processed in accordance with the provisions of the GDPR and the Federal Data Protection Act or the respective national data protection laws.

As a matter of principle, your data will not be passed on to other third parties unless we are obliged to do so due to legal or official orders.

 

5. How long will your data be stored?

 

We store the data for a period of 180 days.

 

6. Is there an obligation to provide your data?

 

There is no legal or contractual obligation to provide the data. If you do not provide the data, it is not possible to use the website to its full extent.

III. Necessary cookies

We only use necessary cookies on our website. Necessary cookies serve the technically flawless operation of our website and ensure its stability. When you call up our websites, you will be informed by the info banner about the use of cookies and referred to this data protection information. The legal basis for this processing is our legitimate interest, which is to be able to guarantee the aforementioned purposes.

The data collected from you in this way is pseudonymized by technical precautions and not stored together with other personal data from you. In this way, we can no longer assign the data to you personally.

The required cookies only remain for as long as the session lasts (usually the current visit to a website or a browser session). There is no obligation to provide the data. However, the required cookies are necessary for the website to function properly.

IV. Contact Form

On our website you have the possibility to contact us via a form. In the following we explain to you how we process your data in this context.

 

1. Which of your personal data do we process?

 

We process the data you provide in the respective form. These are:

  • Salutation/Title
  • Name
  • Title
  • E-Mail
  • Address
  • Phone number
  • Company

In the contact form, you have the option in part to indicate in which form we can contact you. In addition, you have the possibility to provide us with further data via a free text.

 

2. What are the sources of the data?

 

You enter the data into the form yourself.

 

3. What do we process your data for (purpose of processing) and on what legal basis?

 

We need the data so that we know who has sent us an enquiry and in order to answer this enquiry. The legal basis for the processing is your consent, which you give by sending the enquiry. Insofar as the enquiry is for the fulfilment of a contract of which you are the contractual partner, the legal basis is Art. 6 para. 1 lit. b) GDPR or Art. 6 lit. f) GDPR (insofar as you are merely the contact person).

 

4. Who will your data be passed on to?

 

Data will only be passed on to third parties if this is necessary to fulfil your request.

 

5. How long will your data be stored?

 

The data will be stored as long as necessary to answer your request. In addition, your data will be stored within the legal retention periods.

 

6. Is there an obligation to provide your data?

 

There is no obligation to provide the data. Without the data, we are not able to answer your inquiry.

 

7. Right to withdraw your consent

 

Insofar as the legal basis of the processing is your consent, you can withdraw your consent using the contact data mentioned in point I.

V. Google Maps

We have linked Google Maps on our website. This means that no automatic transmission of your user data to Google takes place during your visit. When using Google Maps, you will be informed by Google about the processing of your data and, if necessary, your consent will be obtained. As the provider of our websites, we are solely responsible for the content of our own online presence. A distinction must be made between our own content and the content provided by other providers, for which we cannot accept any responsibility and do not adopt their content as our own. We have no influence on whether the website operators linked to us adhere to the relevant data protection regulations. This declaration on data protection therefore does not apply to the websites of other providers, even if you access them via links on our website. Please therefore observe the respective data protection regulations of the other providers. We therefore accept no liability for the content of other websites. In the event that you should notice a relevant violation, we thank you for informing us. We will then remove the link after checking it, if necessary.

VI. Does automated decision-making, including profiling take place?

No automated decision-making, including profiling takes place.

VII. Is your data transferred to countries outside the European Union/the European Economic Area ('third countries')?

A third-country transfer of your personal data does not take place.

VIII. What rights do you have in connection with the processing of your data?

1. Right of access

 

You may request confirmation from the controller as to whether personal data concerning you is being processed by the controller.

 

2. Right to rectification

 

You have a right of rectification and/or completion vis-à-vis the controller if the personal data processed concerning you is inaccurate or incomplete. The controller shall carry out the rectification without undue delay.

 

3. Right to erasure

 

You may request the controller to delete the personal data concerning you without undue delay and the controller is obliged to delete such data without undue delay, unless an exception provided by law applies.

 

4. Right to restriction of processing

 

Under the conditions regulated by law, you may request the restriction of the processing of personal data concerning you.

 

5. Right to data portability

 

You have the right to receive the personal data concerning you, which you have provided to the controller and the processing of which is based on consent or on a contract with you, in a structured, commonly used and machine-readable format. You also have the right, under the conditions stipulated by law, to have your personal data transmitted to another controller without hindrance from the controller to whom the personal data was provided.

 

6. Right to withdraw the declaration of consent under data protection law

 

You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the withdrawal. All personal data stored on the basis of the consent granted in each case will be deleted in this case, unless there is another legal basis for further storage according to the law.

 

7. Right to object

 

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for the purposes of the legitimate interests of the controller or of a third party or which is necessary for the performance of a task carried out in the public interest or in the exercise of official authority; this also applies to profiling based on these provisions.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

 

8. How to exercise your rights

 

To exercise your above rights, please use the contact details mentioned under point I.

 

9. Right to complain to a supervisory authority

 

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes relevant data protection rules.

An overview of the data protection supervisory authorities with their contact information is available on the following website of the Federal Commissioner for Data Protection and Freedom of Information.